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HOTEL POLICIES

Thank you for choosing to stay with us at the SR Inn Simpang Renggam. Below are the hotel policies. Please read carefully and acknowledge your acceptance.


Terms and Conditions:

1. Check in from 2pm; check out at 12pm. 

2. A MANDATORY RM50 deposit is required upon check in. Your deposit is fully refundable on check out less adjustments for loss, damage, missing items, unpaid charges and a cleaning fee, if applicable. 

3. Early check in and late check out is subjected to the room availability. 

4. Late check out is subjected to the surcharge as below: 

    - Any late check out from 1pm to 5pm will be subjected to extra half day charge. 

    - Any late check out after 5pm will be subjected to extra full day charge. 

    - Any extension of stay should be noticed to the Receptionist before 10am. 

5. Pets, durian and mangosteen are not allowed in the hotel. 


Reservation:

- All reservations are held until 2pm unless guaranteed by deposit. 

- A minimum 24 hour cancellation required. 

- Type of Payment: Cash / Credit Card. We accept Visa and MasterCard only. The hotel reserves the right to pre-authorize credit cards prior to arrival or upon check in. 


Cancellation:

The deposit will be forfeited within 24 hours if cancellation made 1 day before the arrival date. Otherwise, the first night will be charged. However, you can always change your travel dates to avoid forfeit your deposit. 

No refund will be given during the Peak Season; therefore, all the deposit paid in advance is non-refundable if the booking is cancelled.

ADDRESS
No.1, Jalan Pelangi,
Pusat Perniagaan Pelangi,
86200 Simpang Renggam,
Johor, Malaysia.

CONTACTS
Tel: 012-729 1033
Tel: 07-755 3388
Fax: 07-755 2033
Email: SRInn.street@gmail.com